Total Restoration has been responding to water emergencies across Ventura – from Midtown and Downtown to East Ventura, Pierpont Beach, and Montalvo – for over 30 years. We extract water, dry the structure, prevent mold, and handle your insurance claim from the first call to the final repair.
Ventura’s coastal location is beautiful – and brutal on homes. Salt air accelerates pipe corrosion, the Ventura River floods fast during Pacific storms, and the marine layer pushes moisture into walls year-round. When water damage hits, you need a crew that knows Ventura’s specific risks and can be on your property fast.
Total Restoration has spent over 30 years rebuilding homes across Ventura County, from Ojai’s hills to Oxnard’s coast. We don’t just remove water. We extract moisture from behind your walls, inside your floors, and deep within your home’s framework. We prevent hidden mold infestations that could cost you tens of thousands if left untreated. We don’t guess. We measure, verify, and document.
And when it’s time to deal with your insurance company? We bring the evidence that gets you the best insurance payout. Total Restoration isn’t here to patch drywall and walk away. We deliver full recovery fast, certified, and permanent.
The Ventura River basin floods quickly during atmospheric river events. Neighborhoods near the lower river corridor — including areas off Main Street, Victoria Avenue, and the west side of town — have seen repeated storm intrusion. Post-wildfire years are worse: burned hillsides shed water instead of absorbing it, and the watershed that drains toward Ventura fills faster than it did before the Thomas Fire reshaped the terrain.
Our certified team serves Ventura County and surrounding cities, including Ventura, Oxnard, Camarillo, Thousand Oaks, and Simi Valley, with 24/7 emergency water removal and restoration services.
For multi-unit and commercial losses, the complexity multiplies fast. We have the project management structure to coordinate across stakeholders without the job getting stuck in insurance or administrative delays.
Effective water damage restoration in Ventura County starts with knowing what actually causes the damage. The county spans coastal and inland zones with very different risk profiles, but four causes account for most of what we see:
What you do in the first 24 hours matters more than almost anything else. Mold can establish on wet materials in 24 to 48 hours. Standing water that sits longer than that turns a one-week mitigation job into a multi-week remediation and rebuild.
Knowing whether your home sits in a high-risk zone helps you act faster when something does fail. FEMA flood maps, knowing the age of your plumbing, and checking your sewer lateral status before a failure are all cheaper than the Ventura County water damage restoration project that follows when one of them surprises you.
This company is nothing short of amazing! From the ownership down to the technicians, they are accountable, timely, efficient, and honest. We had a wonderful experience with Total Restoration and will be sure to use them in the future!!
Trying to sell condo in Port Hueneme while during closing, the pipe in my condo decided to blow. Water everywhere and by the photos I was sent, I mean everywhere. I'm now located in San Diego so I was referred to Chris through my realtor. With his competent personnel performing the restoration and my insurance company agreeable, and even the agreement of the buyer after this disaster, I seem quite gratified by all the people involved. Thank you Chris and Total Restoration.
Chris from Total Restoration was an absolute professional and pleasure to work with. Asked all the right questions and I knew 100% he wasn't trying to over charge on anything. He was very easy to communicate with and was always available when I needed him. The work itself was also perfectly done. I would absolutely recommend Chris to anyone. Thank you again for the great service.
Chris & his team did wonders for our well-being! Not only is their workmanship and attention to detail the best we've ever experienced, Chris' communication is precise, thorough and seemingly instant. And given he comes from a general contracting background, his remediation techniques are thoughtfully considered because he knows how it'll all be put back together. Was such a pleasure working with Total Restoration – can't recommend them enough for any type of restoration. Thanks again, Chris!
My roof started leaking during the last rain storm. Easy to say that I had a lot of anxiety and worry over getting repairs done and working with my HOA to get it done in a timely manner. Brittany really was my saving grace through the whole process. She was professional, punctual, respectful and genuinely cared about our situation from start to finish. Every time a new problem surfaced (there were many) Brittany showed up and did not rest until we had a solution for a problem. She really went above and beyond. I will be requesting Total Restoration and her for any further needs. I could go on and on about how great Brittany and her team is, but I'd rather you try them for yourself!
We had a swamp under our house, due to a main line break. Chris and his team communicated in a timely fashion and handled the cleanup very professionally at a fair price. I would recommend him to anyone.
The Total Restoration team is top notch! I worked closely with Jeff and he made sure that the right people were in the right places getting the job done. The project was finished under budget and without any issues. This was an out-of-town rental, so I needed someone I could trust to interact with the tenant and Total Restoration made it happen. They will be my first call going forward.
Chris and his team were great to work with. They completed the job in a timely and efficient manner. The final cost was exactly what was quoted. They are friendly and professional with obvious concern for their clients.
Total Restoration has been our "go to" company when it comes to water damage restoration due to plumbing stoppages or water leaks. They respond quickly and work on getting the home restored as quickly as possible. The owner of Total Restoration is friendly and easy to talk to as well as willing to provide information if/when you need to contact your insurance provider.
Excellent service, excellent communication. Chris scheduled someone to assess the situation, and was so helpful over the phone. Brittany was on site the next morning, and was extremely knowledgeable and professional, and also took the time to answer my questions and address my concerns. I was impressed that the issue at hand was addressed and they did not try to over sell.
I was so lucky to find Chris and his company Total Restoration. They were very responsive to my phone calls, came out to see the mold problem and explained in detail how they could fix the issue. It required remediating mold, which was hidden under my cabinet frames, rebuilding the frames and literally putting my kitchen back together again. Once they were finished my kitchen looked as good as it was originally, including the quartz counters and cabinets!
We dispatch immediately, 24 hours a day, 7 days a week. Our crews are based in Ventura County and can reach any address in Ventura proper within 90 minutes of your call — often faster.
We map moisture with calibrated meters before we move anything. Every affected surface is documented — photos, moisture readings, material types — in the format your insurance adjuster requires. This documentation is what gets claims approved.
Truck-mounted extraction units remove standing water from floors, carpets, crawl spaces, and structural cavities. We don't leave until the visible water is gone.
Industrial air movers and dehumidifiers run continuously until the structure returns to baseline moisture readings. We take daily measurements and adjust equipment placement as drying progresses. In Ventura's coastal humidity, this step cannot be rushed — cutting it short is what leads to mold problems six weeks later.
If mold is present or drying conditions favor mold growth, we apply antimicrobial treatment and, where necessary, perform full remediation before reconstruction begins.
Drywall, flooring, paint, cabinetry — we handle the rebuild in-house. You don't manage multiple contractors. One company, one point of contact, from first extraction to final walk-through.
From the first inspection, we build your claim file: moisture logs, material assessments, Xactimate-format estimates, and timestamped photos at every stage. In most cases we bill your insurance company directly, so you aren’t out of pocket while the claim processes.
If an adjuster is lowballing your claim, we can provide the documentation needed to push back. Our goal is the same as yours: a full payout that covers the actual cost of restoring your home.
Total Restoration serves all of Ventura, including:
If your address is in Ventura, we’re coming — and we’ll be there in 90 minutes.
We answer 24/7 and dispatch immediately. For addresses within Ventura proper, our standard response time is 90 minutes or less. We carry extraction and drying equipment on every truck so we start mitigation the moment we arrive.
Scope determines cost. A contained pipe leak with limited saturation might run $2,500–$5,000. A storm flooding event with structural drying, flooring replacement, and drywall repair can reach $10,000–$20,000 or more. If mold remediation is required, add $3,000–$15,000 depending on spread. Most sudden and accidental losses are covered by homeowners insurance — we document everything to support a full claim.
Generally yes, for sudden and accidental events — pipe bursts, appliance failures, storm water intrusion through a roof or window. Gradual leaks and maintenance failures are typically excluded. Flood damage from rising surface water (as opposed to a burst pipe) requires separate flood insurance. We review your situation when we arrive and tell you honestly what is likely covered before we start.
In Ventura’s coastal climate, mold can establish in wet building materials in as little as 24–48 hours. The marine layer keeps ambient humidity high, which means structural drying takes longer here than in drier climates — and unseen moisture in walls and subfloors stays wet longer. Professional extraction and industrial drying equipment are not optional if you want to avoid a mold remediation project down the line.
Yes. Sewage and gray water backups require specialized containment, extraction, and sanitation that goes beyond standard water removal. We are equipped for Category 2 and Category 3 water losses including sewage backups, drain overflows, and toilet flooding. Ventura’s older sewer infrastructure — particularly in downtown and midtown neighborhoods — makes this more common than many homeowners expect.
Shut off the water source if it is safe to do so — find your main shutoff valve and close it. If water is near any electrical panels or outlets, do not enter the area until power is off at the breaker. Document everything with photos and video before moving anything. Then call Total Restoration. Do not use a regular vacuum or fan — shop equipment and household fans do not have the capacity to dry structural materials and can create conditions that accelerate mold growth.
