Palisades Fire: Responding to Fire & Smoke Damage Losses in the Greater Los Angeles Area

Customer Reviews

Our team understands the value of hard work and good, old-fashioned customer service. We know that our customers often come to us during a time of emergency, and we actively work to put you at ease from start to finish. Our dedicated team is here for you each step of the way, and we are not satisfied until you are.

This company is nothing short of amazing! From the ownership down to the technicians, they are accountable, timely, efficient, and honest. We had a wonderful experience with Total Restoration and will be sure to use them in the future!!

Grant Glover

Trying to sell condo in Port Hueneme while during closing, the pipe in my condo decided to blow. Water everywhere and by the photos I was sent, I mean everywhere. I'm now located in San Diego so I was referred to Chris through my realtor. With his competent personnel performing the restoration and my insurance company agreeable, and even the agreement of the buyer after this disaster, I seem quite gratified by all the people involved. Thank you Chris and Total Restoration.

Kevin McCarthy

Chris from Total Restoration was an absolute professional and pleasure to work with. Asked all the right questions and I knew 100% he wasn't trying to over charge on anything. He was very easy to communicate with and was always available when I needed him. The work itself was also perfectly done. I would absolutely recommend Chris to anyone. Thank you again for the great service.

Alexander Saatjian

Chris & his team did wonders for our well-being! Not only is their workmanship and attention to detail the best we've ever experienced, Chris' communication is precise, thorough and seemingly instant. And given he comes from a general contracting background, his remediation techniques are thoughtfully considered because he knows how it'll all be put back together. Was such a pleasure working with Total Restoration – can't recommend them enough for any type of restoration. Thanks again, Chris!

Joel Horowitz

My roof started leaking during the last rain storm. Easy to say that I had a lot of anxiety and worry over getting repairs done and working with my HOA to get it done in a timely manner. Brittany really was my saving grace through the whole process. She was professional, punctual, respectful and genuinely cared about our situation from start to finish. Every time a new problem surfaced (there were many) Brittany showed up and did not rest until we had a solution for a problem. She really went above and beyond. I will be requesting Total Restoration and her for any further needs. I could go on and on about how great Brittany and her team is, but I'd rather you try them for yourself!

Heather Tomaszewski

We had a swamp under our house, due to a main line break. Chris and his team communicated in a timely fashion and handled the cleanup very professionally at a fair price. I would recommend him to anyone.

Jeffrey Arnold

The Total Restoration team is top notch! I worked closely with Jeff and he made sure that the right people were in the right places getting the job done. The project was finished under budget and without any issues. This was an out-of-town rental, so I needed someone I could trust to interact with the tenant and Total Restoration made it happen. They will be my first call going forward.

Joseph Borjas

Chris and his team were great to work with. They completed the job in a timely and efficient manner. The final cost was exactly what was quoted. They are friendly and professional with obvious concern for their clients.

Larry Frost

Total Restoration has been our "go to" company when it comes to water damage restoration due to plumbing stoppages or water leaks. They respond quickly and work on getting the home restored as quickly as possible. The owner of Total Restoration is friendly and easy to talk to as well as willing to provide information if/when you need to contact your insurance provider.

Jemal Chavez

Excellent service, excellent communication. Chris scheduled someone to assess the situation, and was so helpful over the phone. Brittany was on site the next morning, and was extremely knowledgeable and professional, and also took the time to answer my questions and address my concerns. I was impressed that the issue at hand was addressed and they did not try to over sell.

Jenny Mullein

I was so lucky to find Chris and his company Total Restoration. They were very responsive to my phone calls, came out to see the mold problem and explained in detail how they could fix the issue. It required remediating mold, which was hidden under my cabinet frames, rebuilding the frames and literally putting my kitchen back together again. Once they were finished my kitchen looked as good as it was originally, including the quartz counters and cabinets!

Lisa Johnson